Work hard, play hard, and celebrate wins as a team.
It’s no coincidence that many of our staff have been with us for over 20 years.
Tropic’s community focus extends beyond our travel experiences to the office (our Xmas parties are pretty legendary).
Fun aside, training the team is a core focus to ensure everyone is working towards the same goals, whether that’s product training, destination training or even conservation. FAM trips to gain first-hand product knowledge are also key.
And did we mention, we love exploring?
I love Lake Titicaca because you don’t understand how beautiful it is when you see it on the map. But when you arrive there and see it’s super blue, it’s beautiful - and it’s amazing to see all the communities living there.
Maru, Product Manager
The Galapagos is magic - seeing the wildlife everywhere, totally fearless.
But I love taking surf trips on the Pacific Coast with my wife & kids. There’s nothing like eating fresh shrimps and coconuts after a day on the water.
The Amazon is a completely different experience, feeling like you’re inside another world inside the forest. In the Galapagos, you have the wildlife right in front of you - but in the Amazon, you have to search and it’s a more mystical experience.
Diego, Commercial Manager
The Tropic Difference
Meet the DMC that champions responsible tourism and doesn’t just use it as a buzzword.
People come first
87% of travellers want to make their next trip more sustainable. Your guests can travel confidently knowing that we share their goals.
Tropic started with a deep connection to the Huaorani community in Ecuador’s Amazon and a determination to do tourism right. Working with the Huaorani people, we started a community-based tourism project, focused on the conservation of the forest and the Huaorani culture.
People are at the heart of everything we do – from the sales process, to planning itineraries, to taking care of our staff and guides. If you look after people and communities, the rest will follow.
Guide Training Programme
While your clients travel, it’s the guides that will leave a laying impression. And it’s the guides that can educate travellers on the impact their trip makes on the planet and its people.
Twice every year, we focus on training our guides on everything – including safety protocols, service, destinations, and responsible travel – so they play an important role in conserving this amazing corner of the world.
We see guides as the guardians of the destination and we named the programme after this concept in the hopes that it inspires them to continue our mission.
Rainforest Alliance certified
We’re proud to be the first tour operator to be Preferred by Nature Certified (previously Rainforest Alliance). We were also a founding member of the Ecuador Eco-Tourism Association and use it as a platform to educate businesses and communities about the importance of responsible travel.
All our guides, drivers and office staff are trained regularly on our responsible tourism values. It’s a passion we all share and a mission we keep at the forefront of our business.
Why do I work with Tropic? The small boutique feel, personal relationship with Jasci and his commitment to ethical tourism
- Sam G. Current Tropic client
Our Secret Sauce
On the ground care
Your clients want a stress-free trip. To be picked up on time and to know that they’re in safe hands. Punctuality, presence, and a warm welcome come first. Regular check-ins are included to ensure every trip runs smoothly and any issues can be addressed as quickly as possible.
Travel can be unpredictable and we always have an ear to the ground so we can preempt any situations and make plans before they turn into problems.
Making it easy for you to sell your clients their dream trip is our priority. You want a fast turnaround on detailed itineraries that tick all your clients’ boxes.
You’ll have a dedicated member of our sales team assigned to your account so they know your business, brand, clients and expectations inside out.
You’ll also have access to our Agent Hub, which is filled with resources like sample itineraries, rate sheets, and product information – so you can train your team and quote your own trips quickly, whenever you need to.
You’ll see our team at regular industry tradeshows so we can deliver product updates and news in person. Need extra product training for your team? Ask us for an office visit while we’re in town or organise a webinar with our destination specialists.
You’ll also receive regular product updates and important country news by email on a regular basis.
Community + destination care
The care we provide goes beyond you and your clients. We’ve spent years honing connections to people and places in each destination we operate – from forging friendships with local communities to building strong bonds with nature.
Your travellers benefit from the network we’ve built and our commitment to empowering local people.